Support Policy

Effective Date: July 18, 2025
Website: https://digideck.com.ng
Contact Email: info@digideck.com.ng

Introduction

At Digideck, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our social media marketing panel.

1. Who We Are

2. Data We Collect

We may collect the following types of personal information from users:

Personal Identification Information

  • Full Name

  • Email address

  • Username and password

  • Billing and payment information

Usage Data

  • IP address

  • Device information

  • Browser type and version

  • Pages visited and time spent on site

3. How We Use Your Data

We use the collected data for the following purposes:

  • To provide and maintain our service

  • To process payments securely

  • To improve our user experience

  • To communicate with you about your account or services

  • To comply with legal obligations

4. Data Sharing and Third-Party Services

  • We do not allow third parties to access your data for processing or advertising.

  • We do use third-party payment processors (such as PayPal, Stripe, etc.) to handle transactions securely.

5. Children’s Privacy

  • Our services are not directed toward children under 13.

  • Children may access the site, but we do not knowingly collect personal data from children.

6. Security of Your Data

We implement strong security measures to protect your personal information from unauthorized access, use, alteration, or destruction.

Security Protocols Include:

  • SSL encryption

  • Strong password policies

  • Firewalls and server-level security

  • Regular system updates and security audits

7. Your Rights

You have the following rights under applicable data protection laws:

  • Access: You may request access to the personal data we hold about you.

  • Rectification: You may ask us to correct inaccurate or incomplete data.

  • Erasure: You may request the deletion of your data under certain conditions.

  • Objection to Processing: You may object to how we use your data.

  • Data Portability: You may request your data in a structured, machine-readable format.

To exercise any of the above rights, contact us at: info@digideck.com.ng

8. Cookies

Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies if you prefer.

Types of Cookies Used:

  • Essential Cookies – necessary for site functionality

  • Performance Cookies – used for analytics and performance tracking

  • Functionality Cookies – remember user preferences

9. Changes to This Policy

We may update our Privacy Policy periodically. Changes will be posted on this page with a new effective date.

Last Updated: July 18, 2025


If you have any questions or concerns about this privacy policy, please contact us at info@digideck.com.ng

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